Language Solutions for Pharmacies
An increasing number of governmental and regulatory compliance policies require pharmacies to have language interpretation in place to ensure
limited English-speaking patients (LEPs) have the same access to quality medication services as do English-speaking patients. In particular, this concerns availability of key
drug prescription information, such as package inserts, warnings, instructions to patients (SIGs), and Consumer Medication Information (CMI) leaflets.
To serve U.S. Pharmacies, Pharmacy Management System Providers, and Drug Information Database Publishers,
RIC International has created RxTran, a wholly owned Pharmacy Language Solutions subsidiary of RIC International.
RxTran has developed a unique suite of translation, interpreting, and certification services for the pharmacies to help
them communicate with non-English speaking customers.
RxTran offers solutions for:
Our software enables you to give your customers Patient Instructions (SIGs) and auxiliary warning labels in
the language your customers are best able to understand them. Our software works with both standard and custom SIGs.
Print on-demand Consumer Medication Information (CMI) in over a dozen languages, inclduing Spanish, French, Vietnamese, Italian, Polish, Korean, Russian, etc.
Access our library of multilingual Frequently Asked Questions (FAQs) and drug information,
including descriptions on the proper use of medical devices dispensed by your pharmacy – all delivered to your customer in real-time.
Better real-time printed information in the patient's language helps minimize the need for the more expensive over-the-phone interpreting services.
Over-the-phone interpreting service for patients who have specific questions to the pharmacists.
Certification of Competency in Pharmacy Patient Communication in Foreign Language for those of your employees who can directly and safely serve your LEP customers.
For More Information
All of these services can be delivered to pharmacy stores in over a dozen languages on a low-cost pay-for-what-you-need efficient subscription basis.
For more information on RxTran's language solutions for pharmacies, please visit them at www.RxTran.com or call us
at 617-621-0940 or 800-240-0246.
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